Frequently Asked Questions


 

 

Will I be contacted after my order is placed?

We will only contact you after your order is placed if there is a problem with your order. This could be either an incomplete address, or during our product testing we may find that the item you ordered is faulty. We will only ever contact you via email.

 

How old do you have to be to order products from us?

You must be over the age of eighteen to place an order at Curious Adult.

 

Where is Curious Adult based?

The Curious Adult warehouse is located in Perth, Western Australia.

 

Can I trust Curious Adult with my credit card details?

Curious Adult uses the company Stripe to process all credit card payments. To view their privacy policy (which we also strictly adhere to) please visit www.stripe.com/au/privacy

 

What will my package look like when it arrives?

We understand that privacy is paramount so all orders are dispatched in Australia Post satchels. These will have no visible markings that the order is from Curious Adult. Your order will be packed carefully and wrapped in bubble wrap to ensure it arrives to you in the same condition it left our warehouse in.